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Instructions for using the online library

Login

By logging into the online library, you can renew loans, make reservations, and update your information.

How to log in

  1. Tap the Login button (on mobile, My Account button icon).
  2. Enter your library card number (e.g. 285A123123) and the four-digit PIN code, then select Login.

If you forget your PIN code, choose Forgot your password? in the login window. Enter your library card number and email address, then tap Recover password. You'll receive a link in your email to change your PIN code.

You can log out of the online library by tapping your name (on mobile, My Account button icon) and selecting Log Out.

Renewing loans

  1. Open the Loans page.
  2. If you want to renew all your loans, tap Renew All Items. If you only want to renew some loans, tap the checkbox next to the items to renew and select Renew Selected Items.

Loan history

You can view your previous loans on the Loan History page.

You can clear your loan history by tapping the Clear Loan History button.

Reservations

Placing a reservation

If the material you are looking for is not on the shelf or if you want to order the material from another library, you can make a reservation for it.

Here's how to reserve the material:

  1. Find the material you want
  2. Click the Place a hold on this title button. If you are not logged into the online library, the button name is Login to place a hold
  3. Choose the library from the Pickup Location menu where you want to pick up the reservation and click Submit Request
  4. Click Close

Cancelling and suspending the reservation

If you want to cancel a reservation you made:

  1. Open the Holds
  2. Click the checkbox next to the reservations to be canceled and choose Cancel Selected Holds

You can also suspend a made reservation. A suspended reservation stays in the reservation queue, but the reserved material will not be delivered to you until you release the reservation.

When you want to suspend a reservation, click Edit Selected Holds and choose Freeze. Remove the suspension by choosing Release.

Personal information and message settings

Updating email address and phone number

  1. Open the Profile page
  2. Enter your phone number in the SMS Number field and your email address in the Email field
  3. Click the Save Personal Information button

New email addresses and phone numbers will be updated with a delay as the library confirms the changes.

Updating address

  1. Open the Profile page
  2. Select Request address change
  3. Enter your address information on the form
  4. Click the Send button

New addresses will be updated with a delay as the library confirms the change.

Changing reservation code

Reservations are picked up from the library with a personal reservation code. The reservation code is by default a random number series, but you can change it as desired.

Here's how to change the reservation code:

  1. Open the Profile page.
  2. Select Submit Address Change Request
  3. Enter your desired reservation code in the Hold identifier field
  4. Click the Send button

The reservation code will be updated with a delay as the library confirms the change.

Subscribing to reminder messages and arrival notifications

  1. Open the Profile page.
  2. Select Notification Settings Change Request.
  3. Choose email or text message as the delivery method for messages you want to receive. If you do not want to receive messages, leave the checkboxes empty. You can subscribe to the following types of messages:
    • Due Date Reminder = Reminder of approaching due dates. In addition to the delivery method, you can choose how many days before the due date you want the reminder
    • Pickup notice = Notification of arrived reservations
    • Checkin and Checkout receipt = Receipt for returned and borrowed materials
    • Overdue Notice = Notice when loans are overdue
  4. Click Send

Changing library card PIN code

  1. Open the Profile page.
  2. Click Change PIN Code of the Library Card.
  3. Enter your current PIN in the Old PIN field and your new PIN in the New PIN and Repeat New PIN fields.
  4. Click Submit

The PIN will be updated not only in the online library but also in other library services, such as self-service libraries and self-service machines.

Payment of fines

Here's how you can pay your overdue fines in the online library:

  1. Open the Fines page
  2. Click the Pay online button
  3. Follow the instructions provided by the payment service

Acting on behalf of a child

Attaching a child's library card to your account

You can also attach your children's library cards to your user account. After attachment, you can renew your child's loans, reserve materials for them, and update their contact information.

Here's how to attach a child's library card to your account:

  1. Open the Library Cards page
  2. Click the Connect library/parallel card button
  3. You can give the card a name in the Library card name field. If you leave the field blank, the card name will be the card number
  4. Enter the child's library card number and four-digit PIN, then click Save

Using a child's library card

Once you have attached a child's library card to your account, you can use it as if it were your own. For example, you can renew your child's loans as follows:

  1. Log in to the online library with your library card number
  2. Open the Loans page
  3. Select the child's library card from the Library card menu
  4. Click Renew All Items

Other online library functions that require login, such as reservation, editing personal information, and paying fees, work in the same way. An exception is favourite lists and saved searches, which can only be viewed by logging into the child's own account.

Saving searches and alerts

Saving a search

You can save searches for later use.

Here's how to save a search:

  1. Log in to the online library.
  2. Perform a search.
  3. Go to the end of the search results list and click Pin icon for saving the searchSave Search.

You can view your saved searches on the Saved Searches page. You can delete a saved search by clicking Delete (delete button).

Subscribing to new item alerts

You can subscribe to email alerts for saved searches, receiving a list of new search results.

Here's how to subscribe to an alert:

  1. Open the Saved Searches page.
  2. Select Alert from the menu and choose either daily or weekly as the email delivery interval.

For example, you can create an alert that sends a weekly notification of new books by Enni Mustonen acquired by the main library in Kotka:

  1. Search for "Stephen King".
  2. Refine the search to books and the Kotka main library collection using the Narrow Search menu.
    Kotka main library and books selected in the refinement menu
  3. Click the Save Search button.
  4. Open the Saved Searches page.
  5. Choose Weekly from the Alert menu for the saved search.

The alert will send emails to the address you specified on the Profile page under Finna account settings.

Favourite lists

Adding items to your favourite list

  1. Log in to the online library.
  2. Find the item you want to add to your favourite list. Click the Save to list button (Pin icon for adding to favorites)
  3. Choose a list from the menu to save the favourite.If you want to create a new list for the item, click or create a new list, enter a name for the list, and click Save
  4. If desired, write notes about the item in the Add a note to the material field
  5. Click Save

Editing the list

  1. Open the Favorites page.
  2. Select the favorite list from the Favourites menu
  3. Click the checkbox next to the items you want to edit, then choose an action from the Selected menu. For example, you can remove items or add them to another list

If you want to change the order of items on the list, select Edit Order, drag the items to the desired order, and click Save Order.

Sharing the favourite list

Here's how to share your favourite list with others:

  1. Open the Favourites page
  2. Select the favourite list from the Saved items menu
  3. Set the visibility of the list to Public and click on Public list link
  4. You can now copy the link to the list from the address bar and share it as desired

Even if you set the favourite list as public, others will only see the list if you share the link with them.